Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Altilix AB, a company registered in Sweden ("Company", "we", "our", or "us").

By accessing our website at altilix.com or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access our website or use our services.

2. Description of Services

Altilix AB provides professional IT services including, but not limited to:

• Cloud solutions and migration services
• Managed IT services and support
• Cybersecurity solutions
• Business telephony systems
• IT consulting and strategy
• Network infrastructure services
• Backup and disaster recovery

3. Service Agreements

Specific services provided by Altilix AB are governed by separate service agreements. These agreements will detail:

• Scope of services to be provided
• Service level agreements (SLAs)
• Pricing and payment terms
• Duration and termination conditions
• Specific responsibilities of each party

In case of conflict between these Terms and a specific service agreement, the service agreement shall prevail.

4. User Obligations

When using our services, you agree to:

• Provide accurate and complete information
• Maintain the confidentiality of any account credentials
• Use our services only for lawful purposes
• Not attempt to gain unauthorized access to our systems
• Not interfere with or disrupt our services
• Comply with all applicable laws and regulations
• Pay all fees in accordance with agreed payment terms

5. Intellectual Property

All content on our website, including text, graphics, logos, and software, is the property of Altilix AB or its licensors and is protected by Swedish and international intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent. Any custom solutions developed for you as part of our services will be governed by the applicable service agreement.

6. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or confidential information disclosed during the course of our business relationship. This obligation survives the termination of any service agreement and these Terms.

7. Limitation of Liability

To the maximum extent permitted by Swedish law:

• We shall not be liable for any indirect, incidental, special, consequential, or punitive damages
• Our total liability shall not exceed the fees paid by you in the twelve (12) months preceding the claim
• We are not liable for any loss of data, profits, or business opportunities
• We are not responsible for third-party services or content

8. Warranties and Disclaimers

We provide our services with reasonable skill and care. However, except as expressly stated in a service agreement:

• Our services are provided "as is" without warranties of any kind
• We do not guarantee uninterrupted or error-free service
• We do not warrant that our services will meet all your requirements

9. Indemnification

You agree to indemnify and hold harmless Altilix AB, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your breach of these Terms or misuse of our services.

10. Termination

We may terminate or suspend your access to our services immediately, without prior notice, for any reason including:

• Breach of these Terms
• Non-payment of fees
• Illegal or unauthorized use of our services
• Request by law enforcement or government agencies

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Sweden. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the Swedish courts.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of significant changes by posting the updated Terms on our website with a new "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the new Terms.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

14. Contact Information

For questions about these Terms of Service, please contact us: